Privacy Policy

When you place an order, we collect the information necessary to process and ship it, including your name, email address, shipping address, and order details. We do not collect or store your payment card information directly — all payment processing is handled by Stripe, and your card details are transmitted securely to Stripe's servers, not ours. Stripe's own privacy policy governs how they handle that information.

If you contact us directly, we collect whatever information you choose to share in that communication.

We use the information we collect to:

• Process and fulfill your order, including shipping and order confirmation
• Communicate with you about your order, including pre-order shipment timing
• Respond to questions or requests you send us
• Improve our products and this Site

We do not sell your personal information to third parties.

We use the following third-party services to operate this Site and process orders:

• Stripe, for payment processing and order checkout
• Netlify, for website hosting

Each of these services may collect information independently, governed by their own privacy policies. We encourage you to review them.

This Site may use basic cookies necessary for the Site and checkout process to function correctly. We do not currently use cookies for advertising or third-party tracking.

While some of our products are designed for children, this Site is intended for use by adults making a purchase on a child's behalf. We do not knowingly collect personal information directly from children under 13. If you believe a child has provided us with personal information, contact us at hello@crownjournals.com and we will delete it.

We retain order information for as long as necessary to fulfill your order, comply with our legal and tax obligations, and resolve any disputes.

You may contact us at any time to ask what information we hold about you, request a copy of it, or request that we delete it, subject to our obligation to retain certain records for tax and accounting purposes.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

If you have questions about this Privacy Policy, contact us at: hello@crownjournals.com